GACA issues June report on performance of domestic, international airports

Logo of General Authority of Civil Aviation (GACA)

The General Authority of Civil Aviation (GACA) issued its monthly report on the performance of domestic and international airports in Saudi Arabia for June.

The airports are assessed according to 14 basic performance measurement criteria. This comes in implementation of the strategic directions aimed at enhancing the services provided to travelers and improving the traveler experience across the Kingdom’s airports.

Among international airports with more than 15 million passengers annually, Riyadh’s King Khalid International Airport took the first place with a compliance rate of 82%.

In the category of international airports with five to 15 million passengers annually, Prince Mohammad bin Abdulaziz International Airport led with a compliance rate of 82%, followed by King Fahd International Airport with a compliance rate of 73%.

Among international airports with two to five million passengers annually, Abha International Airport took the first place with a 100% compliance rate. Prince Mohammed bin Abdulaziz International Airport followed with a 73% compliance rate.

In the category of international airports with less than two million passengers, Hail Airport came first with a 100% compliance rate, outperforming peers in terms of total average waiting time for departure and arrival flights.

For domestic airports, Gurayat Airport topped with a 100% compliance rate, surpassing peers in terms of total average waiting time for departure and arrival flights.

In evaluating the performance of airports, GACA relies on 14 fundamental operational criteria. It measures the airports’ compliance with the targets set for each criterion, based on a standardized method.

The GACA’s performance measurement criteria include, most notably, travel procedures, security and customs checks, document inspection, baggage handling. This is in addition to services for people with disabilities, in accordance with international best practices.