CITC issues internet usage report for Saudi Arabia in 2021

30/03/2022 Argaam
Logo ofThe Communications and Information Technology Commission (CITC)

Logo of The Communications and Information Technology Commission (CITC) 


The Communications and Information Technology Commission (CITC) released its report on the use and penetration of internet in Saudi Arabia (Meqyas) for 2021.
 

According to the report, the percentage of internet penetration in the Kingdom reached more than 98% at the end of 2021, compared to 97.8% a year before.
 

Madinah came first in terms of internet penetration with 99.1%, followed by Riyadh and Hail with 98.8%.
 

Internet Penetration in the Kingdom

Period

Internet penetration

2019

95.7%

2020

97.8%

2021

98.1%

 

Percentage of Internet Penetration by Region

Region

Internet Penetration

Madina

99.1%

Riyadh

98.8%

Hail

98.8%

Makkah

98.7%

Eastern Province

98.6%

Tabuk

98.1%

Al Baha

98.0%

Assir

98.0%

Al-Qassim

98.0 %

Hollow

98.0%

Najran

97.2%

Jazan

97.1%

Northern Borders

96.0%

 

The report showed that the purchase of goods and services topped the use of internet in the Kingdom in 2021, with more than 70%, followed by the download of programs and applications with around 63%, then the download of games, movies and photos with 55.5%, as follows:
 

Activities of intenet Use in Saudi Arabia

Activity

Percentage from the Total

Purchase of goods and services

70.1%

Download of software and apps

62.9%

Download of games, movies and photos

55.5%

Follow-up of news and blogs

55.1%

Search for information about goods and services

52.7%

Sending and receiving emails

35.9%

Searching for health information

34.5%

Getting information from governmental institutions

33.9%

Travel-related services

24.3%

Studying a formal course online

23.7%

 

According to the report, purchases from local and global shopping websites accounted for 95.2% and 51.4%, respectively, of the total purchases in 2021. Clothes and shoes were the most purchased goods online, accounting for nearly 83%, as follows:
 

Types of Goods Purchased Online

Goods

Percentage

Clothes and shoes

82.5%

Cosmetics

45.9%

Computers, smartphones & accessories

38.3%

Flight and hotel reservations

37.6%

Foodstuffs

27.3%

 

Google is the most-visited website in the Kingdom, followed by YouTube and Facebook, as follows:
 

 

Most-Used Apps in Saudi Arabia

Ranking

Apps

01

WhatsApp

02

snapchat

03

YouTube

04

Twitter

05

Instagram

06

TikTok

07

Facebook

08

Telegram

09

LinkedIn

10

Line

 

The average mobile internet speed reached 169.52 megabytes, compared with 97.54 megabytes a year earlier, as follows:
 

Average Mobile Internet Speed (Megabytes)

Period

Average

2019

50.32

2020

97.54

2021

169.52

 

The average fixed-line internet speed reached 96.36 megabytes, compared with 76.85 megabytes a year earlier, as follows:

 

Average Mobile Internet Speed (Megabytes)

Period

Average

2019

50.03

2020

76.85

2021

96.36

 

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